Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Zavero ("Company," "we," "us," or "our") regarding your access to and use of our language learning and travel planning services available through our website, mobile applications, and other platforms (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Refund Policy, which are incorporated herein by reference.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations

3. Services Description

Zavero provides comprehensive language learning and travel planning services, including but not limited to:

• Language Programs: Online language courses, one-on-one tutoring sessions, certification preparation, and learning materials
• Travel Concierge: Custom travel itineraries, accommodation bookings, visa assistance, transportation arrangements, and local experience planning
• Integrated Services: Language immersion travel programs combining education and travel experiences
• Support Services: Customer support, progress tracking, and personalized recommendations

4. User Accounts and Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Immediately notify us of any unauthorized account use

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

5. Payments and Billing

5.1 Pricing and Fees

All prices are listed in US dollars unless otherwise specified. We reserve the right to change prices at any time, but price changes will not affect completed purchases.

5.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated on our website. By providing payment information, you authorize us to charge the applicable fees.

5.3 Subscription Services

Some services are offered on a subscription basis. Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date. You can cancel subscriptions through your account settings.

6. Intellectual Property Rights

All content, features, and functionality available through our Services, including but not limited to text, graphics, logos, images, software, and digital downloads, are owned by Zavero or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

6.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes.

6.2 Restrictions

You may not:

• Copy, modify, or create derivative works of our Services
• Use our Services for any commercial purpose without our express written consent
• Attempt to decompile, reverse engineer, or disassemble any software
• Remove any copyright or proprietary notices
• Transfer your rights under these Terms

7. User Conduct and Responsibilities

You agree not to:

• Use our Services for any illegal purpose or in violation of any laws
• Harass, abuse, or harm another person
• Impersonate any person or entity
• Interfere with or disrupt our Services or servers
• Upload viruses or malicious code
• Collect or harvest any information from our Services
• Use our Services to compete with us
• Share account credentials with others

8. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by Zavero. We:

• Do not endorse or assume responsibility for any third-party content
• Are not responsible for the availability or accuracy of third-party services
• Are not liable for any damage or loss caused by third-party services

Your interactions with third-party providers are solely between you and the provider. We recommend reviewing their terms and policies.

9. Travel-Specific Terms

9.1 Travel Documents and Requirements

You are responsible for ensuring you have valid passports, visas, vaccinations, and other travel documents required for your destination. We provide assistance but cannot guarantee entry to any country.

9.2 Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering medical emergencies, trip cancellation, lost luggage, and other travel-related risks.

9.3 Travel Risks and Liabilities

Travel involves inherent risks including but not limited to accidents, illness, political instability, and natural disasters. You assume all risks associated with travel.

10. Limitation of Liability

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid to us in the six months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We do not guarantee specific results from language learning or travel experiences.

12. Indemnification

You agree to indemnify, defend, and hold harmless Zavero, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your access to or use of our Services
• Your violation of these Terms
• Your violation of any third-party right
• Your conduct in connection with our Services

13. Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Requests by law enforcement
• Technical or security issues
• Extended periods of inactivity

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in Englewood, Colorado, in accordance with the rules of the American Arbitration Association.

14.3 Class Action Waiver

You waive any right to participate in class actions, class arbitrations, or representative actions against Zavero.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Zavero regarding our Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

17. Contact Information

For questions about these Terms or our Services, please contact us: